Store Policy

Customer Care

Welcome to our customer service! We are here to assist you with any questions or concerns you may have. Please feel free to reach out to us via the contact details below, and one of our representatives will get back to you as soon as possible. we value our customers and are dedicated to providing an exceptional shopping experience. If you have any questions, concerns, or suggestions, we are here to help.

Customer Support Email
📧 manoel.j.s.net17@mano-site

Response Time
We strive to respond to all inquiries within 24–48 hours, excluding weekends and public holidays.

How We Can Help

Product information and sizing guidance
Order updates and tracking
Returns, exchanges, and store credit assistance
Feedback, suggestions, or general inquiries

Thank you for choosing My Closet. Our team is committed to offering world-class support and ensuring your experience with us is seamless and satisfying.

Privacy & Safety

At our company, we prioritize your privacy and security. We are committed to safeguarding your personal information and ensuring that it is used.

1. Information We Collect

Personal Data: Name, billing/shipping address, email, phone number, payment details
Device Info: IP, browser, device type, time zone, cookies
Order Info: Products purchased, order history, preferences

2. How We Use Your Data

Process and deliver orders
Send transactional and promotional communications
Improve website and services
Comply with legal requirements

3. Sharing Your Information

We only share data with trusted providers:

Payment processors (Stripe, PayPal, Apple Pay, Google Pay)
Shipping/logistics partners
Marketing/email platforms (e.g., Klaviyo)
Analytics tools (Google Analytics)

We never sell your data.

4. Data Retention

Kept as long as necessary for business or legal reasons.

5. Cookies

Used for browsing experience and targeted ads (can be disabled in browser).

6. Your Rights

Depending on your jurisdiction (e.g., GDPR/CCPA), you can access, update, or delete your data.
📧 manoel.j.s.net17@mano-site.com

7. Security

Industry-standard security to protect against unauthorized access.

8. Updates

Policy may change over time — please review regularly.

9. Contact

📧 manoel.j.s.net17@mano-site.com

Our systems are with advanced security measures to protect your data from unauthorized access. Rest assured, your trust is our top priority, and we continually strive to maintain the highest standards of privacy and security.

Wholesale Inquiries

Welcome to our wholesale inquiries section! We are excited to collaborate with retailers and businesses looking for high-quality products at competitive prices. Please reach out to us for bulk orders, pricing information, and any additional questions you may have. We look forward to partnering with you! contact us at [manoel.j.s.net17@mano-site.com]

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments